Frequently Asked Questions
Find answers to common questions about our courses and services.
General Questions
Expert Course Navigator is a professional learning marketplace that offers carefully curated courses to help individuals expand their skills and advance their careers. We focus on providing quality educational content created by experienced professionals.
Each course page includes detailed information about the content, difficulty level, prerequisites, and learning outcomes. Consider your current skill level, career goals, and the time you can dedicate to learning when making your selection.
Our course catalog includes options for various skill levels, from beginner to advanced. Each course clearly indicates its difficulty level and prerequisites, so you can choose courses that match your current knowledge and experience.
Course Access & Content
Course access details vary by course and are clearly stated on each course page. Most courses provide extended access to allow you to learn at your own pace and revisit materials as needed.
Download availability depends on the specific course and instructor preferences. This information is provided in the course details before purchase.
Certificate availability varies by course. Check the course details page to see if a certificate of completion is included with your purchase.
Payments & Pricing
We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed through secure, encrypted checkout systems.
No, we believe in transparent pricing. The price you see on the course page is the total amount you'll pay. There are no hidden fees or surprise charges.
Please refer to our Terms of Service for detailed information about our refund policy. We aim to be fair and reasonable in handling refund requests.
Technical Support
Our support team is available to help with any technical issues you may encounter. Contact us through our contact form or email, and we'll work to resolve the problem promptly.
Most courses can be accessed through any modern web browser on desktop, tablet, or mobile devices. Specific technical requirements, if any, are listed on individual course pages.
For account-related assistance, please contact our support team. We'll help you with password resets, account updates, or any other account management needs.